Terms of Use

Website operator and contact

Mount Prospect Appliance Repair LLC operates this website.

Questions about the website can be sent to [email protected] or raised by calling (847) 220-8820.

Service requests are requests, not appointments

Sending the form asks us to contact you about possible appliance service. It does not guarantee availability, timing, diagnosis, price, parts, or acceptance of a job. An appointment or repair agreement exists only after we confirm it with you. If the form fails, call (847) 220-8820.

Your responsibilities

When you use the site or send a request, you agree to:

• provide information accurate enough for us to understand and respond to the request;
• submit only appliance photos you have the right to share;
• avoid sensitive personal, financial, medical, or identity information;
• avoid malicious code, automated abuse, impersonation, unlawful material, or attempts to bypass site protections; and
• use the content for ordinary personal or business information, not to copy or misrepresent the brand.

You permit us to process submitted text and photos only as needed to review and respond to the request, operate ordinary business records, protect the endpoint, and meet legal obligations.

Site content and third-party services

We try to keep site content accurate, but appliance information is general and may not fit a particular model or condition. Do not treat it as a remote diagnosis or safety instruction. Stop using an appliance and follow manufacturer or emergency guidance when there is smoke, fire, gas, electrical danger, flooding, or another immediate hazard.

The site may use or link to services from Google, Cloudflare, or Cloudinary. Their services are governed by their own terms. When the site loads Google Maps features or content, use is subject to the Google Maps End User Additional Terms of Service and the Google Privacy Policy. Our use of Google Maps Platform is also governed by the Google Maps Platform Terms of Service. We are not responsible for unrelated third-party sites reached through a link.

Disclaimers and limits

The website is provided on an “as available” basis. To the extent permitted by law, we do not promise uninterrupted access or that every page is error-free. Nothing here excludes a right or remedy that cannot legally be excluded, and any separate repair agreement controls the repair work itself.

Website availability by country

The main website is available from the United States and Morocco. Cloudflare may show a location notice elsewhere. Common search and monitoring crawler request headers are allowed. Website availability does not mean repair service is offered outside the published Illinois service area. The service request endpoint accepts requests from the United States only.

Privacy, changes, and law

Our Privacy Policy explains how submitted information and optional photos are handled.

We may update these terms when the site or law changes. The date above identifies the current version. Illinois law governs these terms where legally permitted without taking away consumer protections that apply where you live.

Text messaging

By selecting the optional text messaging checkbox and submitting a service request, you agree to receive appointment reminders, status updates, and answers to frequently asked questions from Mount Prospect Appliance Repair LLC at the number you provide. Text consent is not required to request or purchase service.

Message frequency varies. Standard message and data rates may apply. Reply STOP to stop receiving text messages at any time. Reply HELP for assistance, or contact us at [email protected] or (847) 220-8820.

See our Privacy Policy for how we handle your phone number and consent record.