The same symptom can have several causes. Before requesting appliance repair in Mount Prospect, record what the appliance does, when the problem started and any displayed code.

Refrigerator not keeping food cold

Measure temperatures in both compartments. Check that the doors close and that food is not blocking interior vents. A warm compartment does not by itself establish compressor failure. For an interrupted power supply, see the outage checks.

Washer not draining or spinning

Check whether the cycle finished and whether water remains in the drum. Record any drain backup at the sink or standpipe. Use the model’s drain or spin instructions and follow its filter access procedure. Our washer drainage guide explains the distinction between a draining problem and an odor problem.

Dryer leaving laundry damp

Check the cycle, lint screen and whether the washer left clothes unusually wet. Note whether the dryer produces heat. Use the drying guide for the next checks.

Dishwasher leaving water or dirty dishes

Check whether the cycle completed, whether the sink drains normally and whether a removable filter needs cleaning. Follow the owner’s instructions for removing parts. A pump should not be selected solely because water remains.

Oven or burner not working

Describe whether the oven, one burner or all cooking functions are affected. Include whether the appliance is gas or electric and any displayed code. For a clicking gas burner, read the stove ignition guide.

Send a repair request with the model and service address. For a managed property, include the unit, access contact and person approving work. Scheduling is discussed after the request is reviewed.